- A new report by consulting firm West Monroe shows that 69% of the C-suite executives surveyed said their companies are investing in more technology during the pandemic. Data and analytics platforms were the most common technology to be adopted, with 57% of survey respondents reporting trying the tech in the past six months, while 21% reported trying artificial intelligence and machine learning.
- Additionally, mergers and acquisitions appear to be a popular strategy for adapting to the new economy, as 43% of survey respondents said their company is strongly considering an acquisition in the next six to 18 months.
- C-suite leaders are finding pandemic-driven workplace measures to be barriers to productivity, according to the survey results. Of the 150 leaders surveyed, 40% said social distancing was the greatest hindrance to productivity while 37% cited remote work.
With respect to investment in technology, companies may be accelerating the adoption timeline for technologies already under consideration. Fifty-eight percent of executives in a recent Cisco survey said they adopted tech that they had previously rejected or ignored. A study from the Philadelphia Federal Reserve also noted that the pandemic could speed up the use of automation to replace certain jobs.
Merger and acquisition activity rebounded in Q3 of this year, according to Baron’s, which also predicted that M&A activity will not slow. M&A of course comes with challenges, including significant workforce concerns, though a PwC report found a shifting set of priorities, noting a sharp increase in "absorption" and "tuck-in" acquisition types. "Transformational" ones decreased significantly, from 54% in 2016 to 19% in 2019.
While remote work was highlighted by the executives in the West Monroe survey as a hindrance to productivity, the practice appears to be gaining widespread acceptance and deeper adoption within organizations. Indeed, Microsoft and others recently announced that employees may continue working from home, either in a hybrid or fully remote arrangement, after the pandemic. Though flexible and remote work has been tied to improved wellness, inclusion and belonging, and accessibility, some leaders remain skeptical of its long-term prospects, as the West Monroe survey indicated.