Dive summary:
- Younger employees do not have the "put up with it" loyalty of preceding generations, but they are the players from whom you have to assemble a team because teams are how you succeed, so learn what it takes to earn and keep their allegiance.
- Expect challenges to your thinking and strategy, and spend time up front documenting and explaining your company's processes and orienting new employees to your company's vision – and be sure you can articulate a mission and a vision.
- Coach them yourself or have another senior worker assigned to do it, and do as much hands-on, how-to education as you can think of – then make learning labs out of mistakes.
From the article:
Treat your employees the way you treat your most important clients, which means respect and courtesy and taking the time to build rapport. ...